Terms and Conditions

10% Off Student Discount

Discount valid for verified UNiDAYS students only and is available online only at www.whitefoxboutique.co.uk. Discount excludes gift cards, sale items, collaborations, and Bubbles & Foxy Friends, and cannot be used in conjunction with any other offer or discount.

15% Off Flyer Discount

15% off sitewide excludes gift cards, sale items, collaborations and Bubbles & Foxy Friends. Code on flyer must be entered at checkout to be valid. Limited to one use per customer. Code cannot be used in conjunction with any other offer or discount.

15% Off Our App

15% off everything includes already reduced items. Excludes gift cards, collaborations, and Bubbles & Foxy Friends. Code APP15 must be entered at checkout to be valid. This discount cannot be combined with any other codes or offers. Valid for new app customers via the White Fox App only. Limited to one use per customer. No minimum purchase required. While stocks last. We reserve the right to withdraw or amend this offer at any time in accordance with applicable law. Nothing in this promotion excludes or limits your rights under applicable consumer law. We reserve the right to cancel orders due to pricing errors or technical issues. See website for returns policy.

20% Off Everything

20% off everything includes full-price items only. Excludes gift cards, collaborations, and Bubbles & Foxy Friends. Code TAXI must be entered at checkout to be valid. This discount cannot be combined with any other codes or offers. Limited to one use per customer. The promotion starts at 03:01:00 PM BST Friday 7th August 2026 and ends at 12:59:59 PM GMT Monday 2nd November 2026. We reserve the right to withdraw or amend this offer at any time in accordance with applicable law. While stocks last. Online only. Nothing in this promotion excludes or limits your rights under applicable consumer law. We reserve the right to cancel orders due to pricing errors or technical issues. See website for returns policy.

20% Off New Customer Discount

Enter your unique code at checkout to receive 20% off when you spend £60 or more. Code is valid for one-time use only. Discount excludes gift cards, sale items, collaborations, and Bubbles & Foxy Friends. Code cannot be used in conjunction with any other offer or discount. Valid for new customers only.

Birthday Rewards

The birthday discount code is valid for 30 days from the date of issue and can only be used once. Discount excludes gift cards, sale items, collaborations, and Bubbles & Foxy Friends. Code cannot be used in conjunction with any other offer or discount.

Non-Loyalty & Loyalty Club Members - Enter your unique code at checkout to receive 20% off your order.

Level 1 Loyalty Club Members - Enter your unique code at checkout to receive 25% off your order.

Level 2 & 3 Loyalty Club Members - Enter your unique code at checkout to receive 30% off your order.

Bluelight Member Discount

15% off applies to full-price items only and excludes gift cards, sale items, collaborations, and Bubbles & Foxy Friends. A minimum spend of £75 is required. Customers must be registered with, and successfully verified by, the Blue Light Card discount scheme to redeem this discount. This offer cannot be combined with any other codes, vouchers, promotions, or offers, is limited to one use per customer, and cannot be exchanged for cash. The discount is valid on whitefoxboutique.co.uk only.

Hoodie Bundle Promo

Promotion applies to selected styles within the Hoodies Bundle & Save collection only. See website for eligible styles. Offer applies when two (2) eligible styles are added to cart. No discount code required. Bundle price is applied automatically at checkout. While stocks last. Online only. Cannot be used in conjunction with any other offer or discount code. Offer available from Tuesday 30 June 2026 (PDT/EDT); Wednesday 1 July 2026 (AEST/BST), and has no fixed end date. We reserve the right to withdraw or amend this offer at any time in accordance with applicable law. Nothing in this promotion excludes or limits your rights under applicable consumer law. We reserve the right to cancel orders due to pricing errors or technical issues. 

Instagram Giveaways

Any competition or giveaway promoted by White Fox Boutique is in no way sponsored, endorsed or administered by, or associated with, Instagram, Inc. By entering, entrants confirm they are 16+ years of age, release Instagram from all liability and agree to Instagram's terms of use. Giveaway is open to residents of Australia, New Zealand, the United States, and the United Kingdom. Winners will be contacted via DM on Instagram and will also be announced in the caption of the original post on White Fox Boutique’s account. Prize fulfilment is subject to availability and may differ from the promotional images or information provided. White Fox Boutique reserves the right to substitute a prize of equal or greater value in its sole discretion, unless such substitution is prohibited by law. Prizes are non-transferable and White Fox Boutique is not obligated to substitute a prize based on a winner’s request.

Instagram Babe of the Week

Any competition or giveaway promoted by White Fox Boutique is in no way sponsored, endorsed or administered by, or associated with, Instagram, Inc. By entering, entrants confirm they are 13+ years of age, release Instagram from all liability and agree to Instagram's terms of use. To enter, the entrant’s Instagram account must be set to public. Winners will be contacted via DM on Instagram and will also be announced weekly on the Instagram Story of White Fox Boutique’s account. Prize fulfilment is subject to availability and may differ from the promotional images or information provided. The prize is a $100 White Fox voucher, valued in the winner’s local currency depending on their location. Prizes are non-transferable and White Fox Boutique is not obligated to substitute a prize based on a winner’s request.

Refer A Friend

Minimum spend is £80. Recipient must be a first-time customer and complete their purchase in order for the referrer to qualify and receive the code. Self-referrals will not be valid for either offer. Offer expires 30 days after the referral email is received.

Sale

Up to 60% off sale applies to selected items within the ‘SALE’ category only. Discounts vary by item - not all items are discounted at the maximum rate. Discounts are calculated off the original selling price, which is displayed as the crossed-out price on the product page. Items may have been previously reduced prior to the commencement of this promotion. No discount code required; prices as marked. While stocks last. Online only. This offer applies to discontinued lines and has no fixed end date; we reserve the right to withdraw or amend this offer at any time. We reserve the right to cancel orders due to pricing errors or technical issues. See website for returns policy.

Student Ambassador Program

  • Must be a full-time student in the UK, USA or Australia. 
  • Must be at least 18 years old to enter.
  • Must not be part of another student ambassador program.
  • Must have an active student email address.
  • Must be able to provide photo proof of student verification.
  • Must keep social platforms public throughout the program.
  • Must have a minimum of 2,000 followers on both Instagram and TikTok.
  • Ambassador grants White Fox an unlimited right to use all content they create on White Fox website(s), email marketing and all social media channels (including YouTube, Instagram, Facebook, TikTok, Snapchat) in White Fox’s sole discretion.

Tiktok Giveaways

Any competition or giveaway promoted by White Fox Boutique is in no way sponsored, endorsed or administered by, or associated with, TikTok Inc. By entering, entrants confirm they are 18+ years of age, release TikTok Inc from all liability and agree to TikTok's terms of use. Giveaway is open to residents of Australia, New Zealand, the United States, and the United Kingdom. Winners will be contacted via DM on TikTok and will also be announced in the comments of the original post on White Fox Boutique’s account. Prize fulfilment is subject to availability and may differ from the promotional images or information provided. White Fox Boutique reserves the right to substitute a prize of equal or greater value in its sole discretion, unless such substitution is prohibited by law. Prizes are non-transferable and White Fox Boutique is not obligated to substitute a prize based on a winner’s request.

Tiktok Babe of the Week

Any competition or giveaway promoted by White Fox Boutique is in no way sponsored, endorsed or administered by, or associated with, TikTok Inc. By entering, entrants confirm they are 13+ years of age, release TikTok Inc from all liability and agree to TikTok's terms of use. To enter, the entrant’s TikTok account must be set to public. Winners will be contacted via DM on TikTok and will also be announced weekly on White Fox Boutique’s TikTok Story and/or feed. Prize fulfilment is subject to availability and may differ from the promotional images or information provided. The prize is a $100 White Fox voucher, valued in the winner’s local currency depending on their location. Prizes are non-transferable and White Fox Boutique is not obligated to substitute a prize based on a winner’s request.

White Fox Loyalty Club

These terms (Loyalty Terms) apply to the White Fox Loyalty Club (Loyalty Club), our customer loyalty programme. They supplement, and should be read together with, our Terms of Purchase, Website Terms and Privacy Policy. If these Loyalty Terms and our Terms of Purchase conflict on a Loyalty Club matter, these Loyalty Terms will prevail. 

In these Loyalty Terms, Points means the loyalty points earned on purchases and other qualifying activity in the Loyalty Club; Points Balance means your running total of unredeemed Points; Voucher means a Loyalty Club Voucher redeemed using Points; Level means your tier within the Loyalty Club; and Spend means the value of purchases that earn Points within a rolling 12-month period.

Capitalised terms not defined here have the meaning given in our Terms of Purchase. By creating a White Fox account, or by continuing your Loyalty Club membership, you agree to be bound by these Loyalty Terms.

WHO WE ARE

References to "we", "us" and "our" are to White Fox Boutique Pty Ltd, ABN 35 606 710 114 (White Fox). References to “you” are to the member participating in the Loyalty Club.

JOINING AND ELIGIBILITY

The Loyalty Club is available to any holder of a registered White Fox account. Account holders are automatically enrolled as members, with no separate sign-up process or minimum spend required to join or to earn Points.

Loyalty Club eligibility follows the same rules that apply to holding a White Fox account under our Terms of Purchase and Privacy Policy. Members under the age of 16 require parental or guardian permission to use the Website and join the Loyalty Club, in accordance with our Privacy Policy.

The Loyalty Club is available wherever we offer shipping and is void where prohibited by law.

Membership is personal to you. It is non-transferrable and may only be used by you. Business use of the Loyalty Club is prohibited and treated as abuse of the programme.

Each store we operate is independent. Points, Vouchers and Level earned at one store cannot be transferred to or combined with another.

EARNING POINTS

You earn 1 Point per £1 spent on Products, calculated on the amount paid and rounded down to the nearest whole dollar. Delivery fees, taxes, duties, and any portion of an order paid using a Gift Card, Voucher or store credit, do not earn Points. Points are only earned while logged in at checkout and are not earned on purchases made before your account was opened.

You earn 10 Points on joining the Loyalty Club. Points from a purchase will be credited to your account shortly after that order is placed. Points are earned on the face value of a Gift Card at the time of purchase. Points are not earned a second time on any portion of a later order paid for using that Gift Card.

POINTS EXPIRY

Points earned before 3 March 2026 expire on 3 March 2027. Points earned on or after 3 March 2026 expire 12 months after the date they were earned.

REDEEMING POINTS

Points may be redeemed for a Voucher at checkout, provided you hold sufficient Points and are logged into your account. Minimum spends apply:

  • Voucher Value: £10 GBP, Minimum Spend: £25 GBP
  • Voucher Value: £25 GBP, Minimum Spend: £50 GBP
  • Voucher Value: £50 GBP, Minimum Spend: £100 GBP
  • Voucher Value: £100 GBP, Minimum Spend: £150 GBP

Vouchers expire 3 months from issue and lapse if unused. Only one Voucher may be used per order. Vouchers cannot be combined with a discount code or other promotion. Vouchers and Points have no cash value and cannot be refunded or redeemed for cash.

LOYALTY LEVELS

There are four Levels, based on your Spend within the rolling 12-month period beginning on the date you first reach your current Level (your Level Anniversary):

  • Level: Club Member, Spend: No Minimum
  • Level: Level One, Spend: £450- £899 GBP
  • Level: Level Two, Spend: £900 - £1,999 GBP
  • Level: Level Three, Spend: £2,000+ GBP

Exceeding the upper threshold of your Level upgrades your Level immediately and resets your Level Anniversary. 

On your Level Anniversary, your Level is reassessed against your Spend in the preceding 12 months. Where that Spend meets the threshold for your current Level, your Level is retained for a further 12 months and your Level Anniversary resets. Where it does not, your Level is adjusted to the Level that corresponds with your Spend.

RETURNS

Returning a Product reduces the Points earned and the Spend attributable to that purchase to nil. Where the Points earned on that purchase have already been redeemed, your Points Balance may fall below zero. A negative Points Balance is not an error; it reflects Points redeemed in excess of Points earned.

Where a return reduces your Spend below the lower threshold of your current Level, your Level is downgraded accordingly.

An order placed using a redeemed Voucher remains eligible for return under our standard Returns Policy. Points used to redeem that Voucher are reinstated only where the entire order is returned; a partial return does not entitle you to reinstatement of the associated Points or Voucher. 

LEVEL ENTRY REWARD

Upon an upgrade to a new Level, you are entitled to a one-time promotional code issued by email. The code is valid for 30 days, applies to full-priced Products only (excluding sale items and collaboration collections), and cannot be combined with any other offer or discount code. The applicable discount depends on the Level you’ve entered:

  • Level: Level One, Spend: 20% Off
  • Level: Level Two, Spend: 20% Off
  • Level: Level Three, Spend: 20% Off

BIRTHDAY REWARD

By providing your date of birth on your account, you are entitled to an annual promotional code issued by email. The code is valid for 30 days, applies to full-priced Products only (excluding sale items and collaboration collections), and cannot be combined with any other offer or discount code. The applicable discount depends on your Level at the time the code is issued:

  • Level: Club Member, Discount: 20% Off
  • Level: Level One, Discount: 25% Off
  • Level: Level Two, Discount: 30% Off
  • Level: Level Three, Discount: 30% Off

REFER A FRIEND – GIVE £20, GET £20

A Loyalty Club member (Referrer) may refer a new customer (Recipient) to the Website by sharing a referral link. On a Recipient’s first order, placed using the referral link and subject to a minimum spend of £80 GBP, the Recipient is entitled to £20 GBP off that order. This offer is available to new customers only.

On completion of a qualifying purchase by the Recipient, the Referrer is issued a £20 GBP discount code by email. The code is valid for 30 days from issue. Self-referral, including through the use of multiple accounts by the same individual, does not entitle either party to a reward.

Referral links must be shared in compliance with applicable anti-spam laws. Mass or unsolicited distribution is prohibited. The referral programme is for personal use only and must not be used for business or affiliate lead generation. We may suspend or close the account of any Referrer or Recipient who misuses the programme or breaches these Loyalty Terms.

MULTIPLE ACCOUNTS

Your Points, Vouchers and Level cannot be sold, transferred or gifted between accounts. A member holding more than one account may contact us at info@whitefoxboutique.com with all relevant email addresses. We will assess whether accounts may be merged. We are not obliged to merge accounts and may decline to do so where we suspect the accounts were created to circumvent these Loyalty Terms.

ACCURACY OF RECORDS

Account records held in our systems are the authoritative record of your Points Balance, Vouchers, Level and Spend. We take reasonable steps to ensure the accuracy of these records, however, system or administrative errors may occur. Where you identify a discrepancy, you may contact us at info@whitefoxboutique.com to have the matter investigated and, where appropriate, corrected. Points affected by an investigation may be unavailable for redemption until the matter is resolved.

COMMUNICATIONS AND MARKETING

By joining the Loyalty Club, you agree to receive Loyalty Club communications by email and, where a mobile number has been provided, SMS, including updates regarding your Points Balance, Level and rewards, in accordance with our Privacy Policy.

You may opt out of promotional emails and SMS at any time via your account preferences, the unsubscribe link in our emails, or by replying STOP to a text message. Opting out does not affect your underlying membership, Points Balance or Level. 

ABUSE, SUSPENSION AND TERMINATION

We may suspend or close your Loyalty Club membership and/or White Fox account and revoke any Points, Vouchers, Level or other benefits where we reasonably believe that you have breached these Loyalty Terms or our Terms of Purchase or have engaged in fraud or abuse of the programme.

Closure of your account ends your Loyalty Club membership, Points Balance, Vouchers and Level, none of which may be reinstated. Any new account will commence at Club Member Level.

CHANGES TO THE LOYALTY CLUB

We may change, suspend, limit or discontinue the Loyalty Club, or amend these Loyalty Terms, at any time in our sole discretion by publishing updated terms on our Website. Continuing your membership after a change to these Loyalty Terms means you accept the updated Loyalty Terms. Where reasonably practicable, we will provide members with advance notice of material changes.

GENERAL

Nothing in these Loyalty Terms excludes or limits your rights under applicable consumer protection law. Except as varied in these Loyalty Terms, the general provisions of our Terms of Purchase apply equally to the Loyalty Club. These Loyalty Terms, and any dispute arising from them, are governed by the laws of New South Wales, Australia, and its courts have non-exclusive jurisdiction.