Customer Care

General Information

How do I reset my password?

Forgot your password? On your account page HERE click the 'forgot password' option and follow the steps to reset.

If you're still having issues please send us an email at info@whitefoxboutique.co.uk

Is there a White Fox Boutique shop I can visit?

White Fox Boutique is exclusively based online only.

Where are you located?

Our headoffice is located in gorgeous Sydney, Australia! We have a warehouse in Sydney, Australia and also Burton-On-Trent, United Kingdom.

Do you sell your stock wholesale?

Sorry, we do not sell our stock wholesale at the moment.

If I contact customer service, when should I expect to receive a reply?

We aim to respond to each customer inquiry as soon as possible. Please note that our customer service team is located in Sydney, Australia. Therefore, the time difference that exists between the United Kingdom and Australia may cause delays in our response times. Thank you for your patience.

Click here to email us